WHO Documentation Centres in Europe 
Intensify Networking with EAHIL

Report on the Open Session of the WHO Documentation Centres in Europe, 9th  European Conference of Medical and Health Libraries, Santander, Spain, 20-25 September 2004

WHO Documentation Centres in Europe convened to an Open Session at the 9th European Conference of Medical and Health Libraries in Santander, Spain, 25th September 2004 (https://ibio.humv.es/biblioteca/eahil/ ). The invitation to hold a Session of WHO Documentation Centres in conjunction with the 9th EAHIL Conference came from the EAHIL Chair, Arne Jakobsson.

The Session, hosted by EAHIL, was jointly organized by the WHO Documentation Centres of Finland, Italy – Istituto Superiore di Sanita, ISS - and Lithuania in consultation with the WHO Regional Office for Europe Health Documentation Services.

Aim

The aim of the Session was

-         to look at the current state of activities of WHO Documentation Centres in Europe,

-         to review the recommendations and the terms of reference unanimously agreed at the Vienna meeting A New Approach to New Challenges in October 2002, as well as

-         to highlight new trends and developments.

Participants   

The Session was attended by twenty participants from ten countries, of whom fourteen came from eight WHO Documentation Centres in Europe. The WHO Documentation Centres represented were:

      - Czech Republic - National Medical Library, Prague

    --Helena Bouzkova;

   Denmark  -  Danish Institute for Health Services Research, Copenhagen

    -- Ilse Schödt;

-  Finland – National Library of Health Sciences, Helsinki

   -- Päivi Pekkarinen, Pirjo Laitonen, Raili Alanne;

- Italy – Istituto Superiore di Sanita, Rome

   -- Gabriella Poppi, Rosalia Ferrara,

      Adriana Dracos, Cristina Maucu, Franco Toni;

      - Istituto Regina Elena – National Cancer

      Institute, Rome

  -- Gaetana Cognetti;

- Lithuania – Kaunas University of Medicine Library

  -- Meile Kretaviciene;

- Norway – Directorate of Health and Social Affairs, Oslo

  -- Helge Mjelde;       

      -  Russia – Public Health Research Institute, Moscow

         -- Tatyana Kaigorodova, Pavel Mikheev.

 

Other countries and institutes represented were: France: Sylvie Guillo, Federation nationale des centres de lutte contre le cancer; Hungary: Livia Vasas, Semmelweis University, Budapest; Norway: Hanne Wollebak, UBO Library of Medicine and Health Sciences; Russia:            Elena Gannina, Larisa Zhmykhova – Medical Academy for Post Graduate Study;

Sweden: Anders Rydqvist, University Hospital, Malmö.

 

Opening of the Session

 

The Session was chaired by the Finnish representative, Päivi Pekkarinen, who opened the meeting and welcomed all the participants to the Open Session of WHO Documentation Centre in Europe, and explained the aim and the structure of the Session with two parts: papers by the Russian representatives being followed by an Open Forum discussion.

 

Papers

 

The papers “Use of WHO Documents to provide information support to decision makers” (https://ibio.humv.es/biblioteca/eahil/ )

and “Electronic Library of Health Reform Projects in Russia - ZdravInform”  (http://mednet.ru/whodc/eng/index.php) by Tatyana Kagorodova and Pavel Mikheev respectively, which analysed the different WHO information needs of different groups of health policy makers in addition to reporting on the impact of a new database of health care reform projects in Russia, served as stimulating background information to the Open Forum topics and discussion.

 

As a link to the papers given in the Open Forum, the Chair invited Rosalia Ferrara from the Istituto Superiore di Sanita – ISS - Rome, to give a brief presentation on the development of the website of the WHO Documentation Centre based at the ISS.

 

Open Forum

 

There were four items on the Agenda of the Open Forum:

-    The recommendations and terms of reference of the Vienna

      2002 Meeting;

-    Experiences after two years, including statistical data on

      usage;

-    Guidelines for the WHO Documentation Centres;

-    New developments.

 

For all four items, background documents were distributed to the participants of the session as follows:

-         Fourth Meeting of the WHO Documentation Centres in EURO: A new approach to new challenges: report on a WHO meeting, Vienna, Austria 14-15 October 2002. – Copenhagen: WHO Regional Office for Europe, 2003. – 9 p. – (EUR/03/5041604).

-         Proposed revised terms of reference for the [WHO] Documentation Centres of the [WHO] Regional Office for Europe. – 2 p. – (5041604/BD1.rev.1).

-         Guidelines for WHO Documentation Centres: draft for a proposal by Gabriella Poppi, Rosalia Ferrara.- [4] p. – [Rome] July 2004.

 The recommendations and terms of reference of the Vienna 2002 Meeting 
 

The Chair referred to the outcome of the Vienna meeting:

 

First, to the recommendations recorded in the report of the meeting concerning

-         Catalogue of WHO Regional Office for Europe information products, their development and distribution

-         Language and number of WHO information products

-         Permission for translation into national languages

-         Target groups of the  products

-         Press material to support WHO events

-         Period of designation as a WHO Documentation Centre,

 

then to the revised terms of reference, based on the new WHO EURO policy “Matching Services to Needs” (http://www.who.dk./AboutWHO/About/20020809_1), and opened the discussion.

 

The two statements about the new role of the WHO Documentation Centres and their network made at the Vienna Meeting and, accordingly, the two concepts lying behind these statements: 

-         the concept of the WHO Documentation Centres as a national support to the WHO Regional Office for Europe

-         the concept of the WHO Documentation Centres as an unofficial

     network

were also referred to by the Chair as the basis of future developments,

and commented on and discussed by the participants.

 

To conclude, it was emphasized that feed back of the use of WHO information products given regularly to the Health Documentation Services of the WHO Regional Office for Europe is a necessary requirement for a WHO Documentation Centre to function as a ‘national support’ to the WHO Regional Office for Europe. In this respect, the WHO Documentation Centre of Russia serves as a good example of collecting statistics and conducting surveys on an annual basis.

 

The Guidelines for the WHO Documentation Centres: a draft for a proposal

 

After thanking Gabriella Poppi and Rosalia Ferrara for their efforts in drafting the first version of the Guidelines for the WHO Documentation Centres in consultation with the WHO EURO Health Documentation Services, the Chair invited Gabriella to introduce the Guidelines. “They are recommendations systematically developed in order to support WHO DC activity aimed at an appropriate management of WHO information”, she quoted the draft text.

The draft had been sent out to the WHO Documentation Centres for comments twice, once in July and again in August, but regrettably no comments were received by the date of the Session.

 

All the participants agreed on the usefulness of the Guidelines as a clarifying companion text to the terms of reference, as well as on the importance of finalizing the draft and translating the text into other languages, in particular into Russian. Gabriella and Rosalia expressed their willingness  to carry on with the work, and they invited all the members of the WHO Documentation Centres to comment on the next version.

 

Finally, Gabriella extended her cordial thanks to all the members of the WHO Documentation Centres and to all WHO colleagues for a most interesting and rewarding cooperation and introduced Rosalia Ferrara  as the Chief of the WHO Documentation Centre at the Istituto Superiore di Sanita, Rome, after her retirement in October 2004.

 

New Developments

 

Websites

 

Access to the WHO electronic information and the websites of the WHO Headquarters and  the WHO EURO were discussed quite heatedly under the topic of new developments. It was pointed out that the wealth of information available on these WHO websites makes it difficult to find a specific document or specific information. Both the representatives of Italy and Finland demonstrated the benefit of setting up individual WHO Documentation Centre websites, highlighting the special resources of the country and focusing on the special needs of certain user groups of that country ( http://www.iss.it/sitp/whodc/) (http://www.terkko.helsinki.fi/english/who/) .

The individual Websites of such countries could also be developed as a communication channel between Centres.

 

Communication 

 

Communication between the WHO Documentation Centres on the one hand, and between the WHO Documentation Centres and both the WHO EURO and the WHO Headquarters on the other could still be improved. It was also pointed out that, recognizing the unofficial ‘WHO structure’ of the WHO Documentation Centre network, communication and networking could be enhanced by forging closer and more official links with EAHIL.

 

WHO DC SIG at EAHIL to enhance communication

 

It was suggested that

  -  a Special Interest Group of the WHO Documentation Centres would be set up at EAHIL -  this would work even better in 2006 when the membership fee would be abolished and all librarians and information specialists in the WHO European Region countries would be able to join EAHIL;

  - Since the WHO Documentation Centres have two official representatives on the EAHIL Board, Meile Kretaviciene and Gabriella Poppi, and since Gabriella will leave the Board in December 2004, Meile could maintain that role;

 - the EAHIL newsletter could be used as a communication channel. 

 

Conclusion

 

In her summing up of the discussion, the Chair highlighted once more the shift in the terms of reference introduced in Vienna 2002, the shift from dissemination to management of WHO information

 

 

 

 

and concluded that all the representatives of the WHO Documentation Centres present

 

-  Agree on the usefulness of the Guidelines as a companion text to the terms of reference to be finalized and translated into other languages;

-  Recommend that all the WHO Documentation Centres use them as general guidelines towards best practice in managing WHO information:

 

recalling the management facets of dissemination and evaluation,

- - that every WHO Documentation Centre in Europe define the target groups and their needs and collect statistical information on the usage of the WHO documentation, its content and language;

recalling the management facets of promotion and networking,

-- that every WHO Documentation Centre in Europe – considering its human, financial and technical resources - set up a website or portal and these individual websites of the WHO Documentation Centres build a decentralized communication network;

-- that collaboration and links with EAHIL will be intensified:

   ---a Special Interest Group of the WHO Documentation Centres will be set up at EAHIL

   ---a special representative of the WHO Documentation Centres on the EAHIL Board will take an active role  

   ---the WHO Documentation Centres will use the EAHIL newsletter as a communication channel for news, features and surveys, informing about their activities;

                      

- Propose that next meeting, hopefully with WHO representation,

will be organized in 2005

either in conjunction with the EAHIL Workshop in Palermo

or hosted by the Italian WHO Documentation Centre – Istituto Superiore di Sanita  - ISS in Rome;

or will be organized in 2006

in conjunction with the 10th EAHIL Conference in Cluj, Romania.

 

The Chair thanked all the participants for their contribution to the Session, for a stimulating discussion, and for valuable suggestions for new developments. 

 

Päivi Pekkarinen

WHO Documentation Centre

National Library of Health Sciences

Finland

paivi.pekkarinen@helsinki.fi 


Published in : Journal of the European Association for Health Information and Libraries, vol. 1, no , February 2005: s.40-45. 
 

 

Updated by Webmaster 2007-10-29